Blackboard Help

How can students access Blackboard from their mobile devices?

Students can access blackboard from their mobile devices using either a mobile browser or the Blackboard student app.  Both methods will allow students to access course content, announcements and grades.  If a student clicks a link to a blackboard collaborate session from the app, it will open Blackboard Collaborate Ultra in their browser, even though the app doesn't directly handle blackboard collaborate, it is a seamless transition.

Now for the more interesting part some of the differences.  While the student app has a more mobile friendly interface it does limit some of the features for example you have to be careful when posting a content item to blackboard, if you post files they are easily accessible without issue, if you post inline content under text you'll want to make sure it looks good in a mobile view, you can test this using the Blackboard Instructor App. Another example is some test questions will not work on the blackboard app .  You can see if your test is mobile friendly by looking under Course Tools -> Mobile Compatible Test List, test questions that are mobile compatible include: Multiple Choice, True/False, Short Answer, Fill in Multiple Blanks, Hot Spot, and Calculated Numeric.

As a final note the good news is anything not fully compatible with the app will either transition to a browser or browser view where possible for example if a student opens the group menu, or in the case of an incompatible test the app will warn the student to simply open the test using a browser.  Both solutions are perfectly viable and I wouldn't try to force students to use one or the other but rather which they are more comfortable with.  If you have any questions feel free to contact bbhelp@stclaircollege.ca

Student Apps:

Android (Google Play Store Link)

iOS (Apple Store Link)

Instructor Apps:

Android (Google Play Store Link)

iOS (Apple Store Link)

Blackboard Mentors

Need a course site setup or credentials?

If you are looking for a Blackboard site to be set up for your course, please supply details as listed at Request a New Blackboard Course Site. If you are looking for a Blackboard site to be set up for an Academic Program, you will require the four-character program code for it, as well as the current semester levels of the students who need to be enrolled.

If you have not yet logged in, your login credentials for Blackboard would be the same as your college staff email, but if you have any difficulty with that part you would need to contact the help desk at ext. 2500.

Need help setting up your blackboard course content?

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